Customer Relationship Management
Bhavyam’s robust technology expertise, cutting-edge Customer Relationship Management (CRM) strategy-based solutions and consulting services enable rapid and precise CRM implementation. Bhavyam’s CRM solutions help you gather information about prospects and customers, leverage the information to develop customized campaigns, products and services, personalize service to customers and support the marketing, sales, delivery and service processes with integrated services. Our experts help you plan, implement or manage a CRM technology investment across areas such as lead generation, customer retention, campaign management and account management. Our CRM practice offers the complete range of value-added services spanning all major CRM packages:
- Oracle CRM
- PeopleSoft CRM
- Amdocs Clarify
- Microsoft Dynamics™ CRM
We also provide services across contact center suites such as Avaya, Nortel, Genesys and CISCO, and niche CRM products such as Epiphany and SalesLogix.