Packaged Application Services

Customer Relationship Management

Bhavyam’s robust technology expertise, cutting-edge Customer Relationship Management (CRM) strategy-based solutions and consulting services enable rapid and precise CRM implementation. Bhavyam’s CRM solutions help you gather information about prospects and customers, leverage the information to develop customized campaigns, products and services, personalize service to customers and support the marketing, sales, delivery and service processes with integrated services. Our experts help you plan, implement or manage a CRM technology investment across areas such as lead generation, customer retention, campaign management and account management. Our CRM practice offers the complete range of value-added services spanning all major CRM packages:

  • Siebel
  • Oracle CRM
  • PeopleSoft CRM
  • mySAP
  • Vantive
  • Amdocs Clarify
  • Microsoft Dynamics™ CRM

We also provide services across contact center suites such as Avaya, Nortel, Genesys and CISCO, and niche CRM products such as Epiphany and SalesLogix.

Enterprise Resource Planning

Bhavyam improves the performance of your organization through Enterprise Resource Planning (ERP) solutions based on the BestShore Model. With our rich experience in ERP implementation, we offer solutions that meet your needs. Our association with strategic software vendors enables you to be at the forefront of application technology. We understand the significance of balancing the quality of packaged ERP solutions with the flexibility that the ERP implementation ensures. We have expertise in major ERP vendors like SAP and Oracle.

SAP and Oracle. For mid-market and large companies, we provide services on Microsoft Dynamics™ packages including:

  • Microsoft Dynamics™ GP
  • Microsoft Dynamics™ AX
  • Microsoft Dynamics™ NAV
  • Microsoft Dynamics™ CRM

We offer services in all ERP functional areas including Financials, Projects, Sales and Distribution, HRMS and Manufacturing.

Supply Chain Management

The success of your business often depends on the success of your supply chain. Bhavyam enables leaner supply chains through process and IT related interventions in planning, sourcing and procurement, execution and asset management. Apart from developing custom applications, our expertise ranges across products such as i2, Manugistics, Oracle SCM ,SAP APO, SAP SRM, Oracle Retail (Retek), Maximo and Oracle eAM. Bhavyam’s Supply Chain Management solutions help you create strategic differentiation and operational superiority by configuring and implementing solutions that are aligned with your strategy. Our solutions and services optimize Supply Chain Planning, Sourcing and Procurement, Inventory Optimization, Warehouse Management, Logistics Distribution and Transportation and Supply Chain Integration. Our supply chain management solutions include: